Frequently Asked Questions
for Volunteers

If you are a volunteer for the ISDS Foundation's upcoming Mission of Mercy, you may have a few questions about the event, what you need to bring, what you should wear, what to expect. Here are answers to some common questions from our volunteers.

Where and when is the clinic being held?

Peoria Civic Center, 201 SW Jefferson Street, Peoria
Clinic Set-up: Thursday, June 19
Treatment days: Friday, June 20 and Saturday, June 21
The clinic will open at 6:00 am on treatment days.

What services are provided?

Dental professionals will be providing cleanings, fillings, extractions and limited partials.

Can I bring my own equipment?

Yes. Please be sure to clearly mark/label them. However, since this is a "M.A.S.H.-type" event where every chair is needed to be fully operational at all times, there is the possibility that another dentist will have to use the equipment temporarily while you are on break or at lunch. Hygienists - we will have limited cavitrons available. If you would like to bring your own, clearly labeled cavitron, we will re-calibrate it for you at the conclusion of your shift.

What else should I bring?

Clinicians should plan to bring protective eye wear, face shield and any other personal protective equipment you use in your office. Eyewear is only provided for those volunteering in sterilization. Headlamps and extra batteries are also recommended to increase visibility.

Can my assistant be assigned to assist me during the event?

You are welcome to bring your assistant, but they must register individually. Dentists are encouraged to have their entire office register. This is a great opportunity to volunteer as a team. We have plenty of opportunities for everyone in the office to help. Dentists who are not paired with their own assistant will be provided an assistant to work with.

Will chairside stools be provided for dentists and assistants?

One chairside stool will be provided for each dental chair. It is intended for the dentist to use during treatment. Assistants who want a chairside stool should bring their own, CLEARLY labeled with their name.

Will dental or hygiene students be able to treat patients?

MOM is a great learning opportunity and we encourage students to volunteer as assistants and patient ambassadors.

Is nitrous oxide available?

No. Nitrous oxide will not be available for dentists or hygienists to use on patients.

Is there a minimum age for volunteers?

In order to ensure everyone's safety, volunteers must be at least 18 years old.

What should I expect at MOM?

100 portable dental chairs, lights and units will be set up to treat patients. The chairs will recline and the units will have water and suction. Given space restrictions, each dentist will be able to have one dental assistant. If a dentist brings more than one assistant, any extra assistants will be assigned to work elsewhere in the clinic. As patients register for dental care, they will be asked to complete a form for basic demographic information and their health history. The form will be used for triage and to record patient treatment information. Patients will be treated based on their most urgent needs. Dentists working in triage will be responsible for assessing and prioritizing patients' treatment needs.

Besides dental professionals, will you need additional volunteers?

Yes. We will need physicians, nurses, pharmacists, and hundreds of lay volunteers.

Will snacks/lunch be provided?

Volunteers can eat meals and take breaks in a designated area where food, beverages, and water will be provided. Please do not eat or drink in front of patients. Everyone should plan to eat or drink in the designated volunteer hospitality room.

What should I wear to the event?

All volunteers will be provided with a t-shirt to wear while working at the event. This will help identify who's working and in what capacity. Jeans, scrubs, capri pants, and casual (COMFORTABLE) closed-toe shoes are recommended. Shorts and skirts should be of a length that is appropriate for a professional atmosphere, family setting and shows respect for patients. Every effort is made to maintain a comfortable inside temperature, but it is next to impossible for it to be comfortable for everyone in such a large group. Therefore, you may choose to wear layers under the volunteer T-shirt provided or a sweater or jacket that allows your volunteer shirt to show. Having the option to change into shorts and/or pants is also a good idea.

What should I bring to the event?

Bring ANYTHING that will make you happy and productive! Volunteer dentists and hygienists who bring their favorite instruments and set-ups, are usually the happiest, just make sure that everything is CLEARLY labeled with your name.

Please do not bring anything with you that would need to be stored during the event. We will not have lockers available. Do not bring anything that you cannot keep on you, like a purse.

If I can't volunteer at the event, is there another way I can help MOM?

Absolutely! A project of this magnitude requires a fairly large budget to cover clinic expenses (equipment and facility rentals, supplies, pharmaceuticals, food costs). Consider donating money or in-kind products or services. Your contribution, no matter the amount, will make a difference in treating thousands of patients.