Frequently Asked Questions
for Patients

 

Patients - please do not wait until the clinic to obtain dental care if your need is urgent. Individuals with dental pain can have an accompanying infection. NO ONE should wait until Illinois Mission of Mercy (MOM) to seek critical dental as medical attention as this could lead to serious health consequences.

MOM is a first-come, first-served program. Even if you are in line to receive care there is a possibility that you will not be seen. Since care is not guaranteed, do not delay dental treatment.

Where and when is this free clinic being held?
Peoria Civic Center, 201 SW Jefferson Street, Peoria
Friday, June 20, Doors open at 6:00 am
Saturday, June 21, Doors open at 6:00 am

What age groups can be treated?

All ages will be seen.

If I am under 18, do I need a parent or guardian present?

Yes. A parent or guardian must stay with the child throughout entire treatment.

Is there anything which would disqualify me for treatment? 

Each patient will undergo a simple medical screening at the beginning of his or her MOM experience. Some things that could prevent a patient from treatment include:

1. Having a fever at the time of treatment
2. Uncontrollable, abnormally high blood pressure.
3. Abnormally high blood sugar levels if you are diabetic.

What services are provided?

The main goal of MOM is to relieve pain and eliminate infection. Dental professionals will be providing cleanings, fillings, extractions and limited partials. We do not provide dentures, implants, bridges, crowns or braces.

How early should I arrive?

The clinic doors will open at 6:00 a.m. We strongly encourage you to arrive early.

What time will the clinic close?

We will treat approximately 1,000 patients per day. Once we reach that mark, we will close the doors to any new patients for that day. If 1,000 people are in line at 5:00 a.m., we will not open the doors for new patients that day. If 200 people are in line when the doors open, we will continue accepting patients until we reach capacity. Patients are seen on a first-come, first-served basis. We strongly encourage you to arrive early.

Do I need insurance?

No. This is a completely FREE event!

Can someone come with me while I am being treated?

You are welcome to bring a friend or family member with you to MOM. They can stay with you while you are outside in line but we will require them to go a family/friends waiting area as soon as you enter the building. You will be able to meet them once you are finished at the clinic.

What kind of time frame should I expect?

You should expect to spend the majority of your day with us. By the time you wait in line, have your medical screening, dental exam and treatment completed; it could be a 6-8 hour event. Please be prepared for that amount of time.

Will you provide dentures at MOM?

No, dentures will not be available.

My entire family needs to be seen, is that possible?

Yes. However, we will only allow one parent/guardian to go with children under 18.

Is there a limit as to how much treatment I can receive?

Due to the limited amount of supplies, time and volunteers, we are limited to the amount of treatment we can provide. Our first priority will be to treat your critical dental needs. When you enter our clinic, one of our volunteer dentists will meet with you and determine your treatment plan.

What should I bring?

We recommend bringing a list of your current medications, one day supply of medications and if you have children with you, supplies for the whole day. Also, if you are diabetic, please bring appropriate snacks that you might require throughout the day. Bring water and snacks for yourself and children. Most of all, bring patience.

Will childcare be available during the event?

No. Please only bring your children to MOM if they are receiving treatment.

The clinic is free, how can that be?

The Illinois State Dental Society Foundation, realizing that dental services are not financially feasible for many Illinoisans, organized and raised funds for this program. Volunteers are donating their time and expertise to provide dental services. In addition, local, state and national organizations have donated supplies for the program.